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Terms of Sales

Lise Paris specializes in the sale of jewelry and offers a wide choice of rings, necklaces, bracelets, earrings and other classic or fantasy jewelry. Lise Paris products are only available on this website.

These General Conditions of Sale define the conditions applicable to sales concluded between, on the one hand, persons wishing to make a purchase via the Lise Paris website http://www.liseparis.com, hereinafter referred to as "the customer "And, on the other hand" the seller "Lise Paris represented by Pauline Weizmann and Rebecca Allouche, whose head office is located at 127 avenue de Wagram, 75017 Paris, France.
The customer and the seller are hereinafter referred to as "the Parties".
These conditions apply exclusively to non-commercial individuals.

The acquisition of a good by this site implies unreserved acceptance of the General Conditions of Sale.


ORDERED

Parcel shipping is carried out in mainland France, and in the rest of the world.

The order established by the customer consists of products forming part of the online catalog made up by the seller. The order can only be registered on the site if the user has clearly identified himself. For this, the customer is invited to identify himself by indicating his title, his name, his first name, a valid e-mail address, his postal address and his telephone number. Any order implies acceptance of the prices and description of the products available for sale. Orders are payable only in euros.

The seller agrees to honor orders received within the limits of available stocks of the products.

The dates of the sales indicated on the site are the dates in force in the region where the head office of the company is located.

VALIDATION


The customer declares to have read and accepted these General Conditions of Sale before placing his order. The validation of the customer's order therefore implies acceptance of these General Conditions of Sale. Unless proven otherwise, the data recorded by the seller constitutes proof of all transactions.

AVAILABILITY


The seller's product offers and prices are valid as long as they are visible on the site, within the limits of available stocks.

For products not available from the seller, the seller's offers are valid subject to availability from the seller's suppliers.

In the event of a product unavailability after placing the customer's order, the seller will inform the customer by email as soon as possible. The customer's order will be automatically canceled and the customer will be refunded within 10 days if their bank account has been debited.

DELIVERY

Delivery by letter followed:

Delivery is made in mainland France, and in the rest of the world by registered letter. Delivery by registered letter is free from € 80 purchase. Otherwise, a contribution to the delivery costs of € 4.90 including tax will be invoiced in addition to the amount of the customer's order.

Delivery with acknowledgment of receipt:

Delivery is made in mainland France, and in the rest of the world by letter with acknowledgment of receipt. A contribution to the delivery costs of € 6.90 incl. Tax will be invoiced in addition to the amount of the customer's order.


The payment terms can be changed at any time by the seller. Items are shipped Monday through Friday inclusive.

The average time observed between the order and receipt of the package by the customer is 3 to 5 working days.

Upon receipt of the order, the seller recommends that the customer check the conformity of his order and inform the seller, if applicable, of any anomaly concerning it, and this within 24 hours during working days, the following Monday for receipt on Saturday. After this period, the seller cannot be held responsible for a non-compliant delivery.

SALE PRICE, TERMS OF PAYMENT


The prices are indicated in euros excluding participation in processing and shipping costs. The seller reserves the right to change the price of the items at any time.

Items and any costs will be invoiced on the basis of the rates in effect at the time the order is placed.

Retention of title clause: the products remain the property of the seller until full payment has been received.

Online payment of items is made by Credit Card. The accepted cards are: Carte Bleue, Visa, Eurocard Mastercard. or via PayPal. The seller makes every effort to ensure the confidentiality and security of data transmitted over the internet.

The transaction is made and secured by Stripe and Paypal. The website uses a secure payment module such as SSL (Secure Socket Layer). All data exchanged on the web is encrypted. The payment is completely secure.

RETURNS AND EXCHANGES

Lise Paris offers you the guarantee "Satisfied or refunded".
Are you not completely satisfied with your article?
Don't worry, you have 14 working days from receipt of the order to return the item to us and get a refund.
You also have the option of exchanging or obtaining a credit!

The following conditions must be observed:

  • Items must be in perfect condition in their original packaging, without dirt or damage. 
  • Items must not have been worn, washed or altered in any way. We reserve the right to refuse returns that do not meet these conditions.

 PROCESS A REFUND

1 - Place the item in its original packaging, mentioning the subject of your return (reimbursement, or other reasons, specifying it). Mention your name, address, order number inside the envelope.

2 - Send everything by tracking or colissimo to the following address: 

LISE PARIS 
127 avenue de Wagram
75017 Paris
France

 MAKE AN EXCHANGE

1 - Place the item in its original packaging, mentioning the object of your return (size exchange, or other reasons, specifying it). Mention your name, address, order number inside the envelope.

2 - Send everything by tracking or colissimo to the following address: 

LISE PARIS 
127 avenue de Wagram
75017 Paris
France
COST OF A REFUND / EXCHANGE 
The shipping costs incurred for the return are the responsibility of the customer.

We leave it to you to choose your carrier for the return. 

The package must reach us directly at our premises and not RECOMMENDED, in which case your return will unfortunately not be processed.

We advise you to keep a proof of deposit of packages provided by your carrier. In the absence of this, no refund can be made if there is a loss of package.
Your package takes 5 to 10 working days to be delivered to us.

PROCESSING AND DEADLINES FOR RETURNS / EXCHANGES
Once your return has been received, our team will do everything possible to process it as quickly as possible.
We open your packages one by one and it may take a little time.
Within a maximum of 7 working days upon receipt of your package, our team will proceed with your exchange / refund according to your request. A confirmation email will be sent to you when the refund is processed.
Please note that if the item chosen for the exchange is out of stock, we will notify you by e-mail.

RESPONSIBILITIES

The products offered comply with current French legislation. The customer can not be held liable in the event of non-compliance with the legislation of the country where the products are delivered.

It is the customer's responsibility to check with local authorities the possibilities of importing or using the products or services that the customer intends to order. Photos are for illustrative purposes.

The seller invites the customer to refer to the description of each product to know its precise characteristics.

In the event of a manifest error between the characteristics of the product and its representation and / or the conditions of sale, the seller cannot be held liable.

In the event of hypertext links pointing to other sites from the seller's site, the latter will not be responsible for the content of the information provided on these sites after activation of these links.

In the event of purchases on a professional basis, the seller will not incur any liability for any indirect damage as a result of the present, operating loss, loss of profit, loss of opportunity, damage or costs.

APPLICABLE LAW IN THE EVENT OF A DISPUTE

This agreement is subject to French law. In the event of a dispute, the French courts will have sole jurisdiction. This contract is drawn up in French.